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Mission Critical Leadership

Bagus Dwi Permana

Q: Is ResistanceZero affiliated with any company?

No. ResistanceZero is an independent personal project created out of a genuine interest in data center infrastructure. It is not affiliated with, endorsed by, or representative of any current or former employer. All content is produced in the author's personal time as a self-directed educational hobby.

Q: Where does the data and analysis come from?

All content is derived exclusively from publicly available sources — published industry reports, SEC filings, press releases, trade publications, government data, and academic research. No confidential, proprietary, or non-public information from any employer, client, or third party is used.

Q: Is this a commercial business or consulting service?

No. ResistanceZero is a personal educational project — it does not offer consulting, advisory, bid support, feasibility studies, or any commercial services. The calculators and articles are free analytical tools built from the author's independent reading and research.

Q: What is the CAPEX Calculator?

Estimates data center construction costs - building, electrical (MV/LV), UPS, generators, cooling, fire suppression with seismic zone and redundancy factors (N to 2N+1).

Q: What is the OPEX Calculator?

Estimates annual operational costs - staffing (in-house vs contractor), energy based on PUE, maintenance, insurance. Supports 30+ countries with localized rates.

Q: What is the AI/HPC Telemetry Dashboard?

Demo dashboard for AI/HPC data centers - GPU telemetry (GB200 NVL72), liquid cooling metrics, power tracking, environmental monitoring.

Q: What certifications does Bagus Dwi Permana hold?

CDFOM, HV & LV Senior Authorized Person (AP/SAP), Level 6 SKTTK (ESDM), IOSH Managing Safely, Ahli K3 Spesialis Bidang Listrik (AK3L) - Kemnaker RI.

Q: What is CDFOM?

Certified Data Centre Facilities Operations Manager - international certification for managing data center operations, maintenance, and compliance.

Q: What is Ahli K3 Listrik (AK3L)?

Indonesian Electrical Safety Expert certification from Kementerian Ketenagakerjaan - qualifies holder for electrical safety audits and risk assessments.

Q: What is Senior Authorized Person (SAP)?

Highest level of electrical authorization for HV/LV systems - permits holder to authorize switching, isolation, PTW, and supervise high-risk electrical work.

Engineering Operations Leader with 12+ years experience in Hyperscale Data Centers, high-voltage infrastructure, and industrial automation.

Download Resume

Active Status

Engineering Operations Manager

2011

ZTE Corporation

Senior Design Engineer / Industrial Power Specialist.

2014

Astra Agro Lestari

ALEXA Award Winner

7 Mills Automation & Best Support for 31 Mills & Refinery.

2018

Cargill Indonesia

AEI Engineer

Electrical Maintenance, Project Design, Commissioning to Handover (End-to-End).

2020

Amazon Web Services

Service Award 2021

Senior DCEO | CGK Cluster Build & Hyperscale Ops.

2022 — Present

Pure Data Centres

Operations Lead

Live Ops & SAP HV/LV Authority.

Views and content on this site are independent personal research and do not represent any current or former employer. Terms & Disclaimer

Indonesia Regulatory Governance

AK3L Expert

Official Indonesia Electrical Safety Expert (AK3L). Ministry of Manpower certified for national safety code compliance.

SKTTK Level 6

Level 6 Competent Manager issued by ESDM Indonesia. Certified authority for energy sector O&M management.

Critical Power Authority

SAP HV & LV

Senior Authorized Person for High Voltage & Low Voltage systems. Controlling complex switching and energy isolation.

Operational Track Record

↓ Explore More

SLA compliance, safety records, OPEX savings & alarm reduction metrics.

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Career Achievements

Key metrics achieved throughout 12+ years of professional experience in critical infrastructure and operations leadership

Team Retention

Best-in-class vs industry avg ~82%

$0K

Annual OPEX Savings

Typical annual achievement

Work Order Compliance

Exceeding SLA targets

Alarm Reduction

False alarm elimination

Operational Excellence

Proven standards in service delivery, safety, and financial discipline

Proven Record

0% SLA Breach

100% SLA Compliance

Zero SLA breaches maintained through proactive monitoring, structured escalation, and systematic root cause analysis across all service agreements.

Uptime Assurance Incident Management SLA Monitoring

Safety First

0 Lost Time Injury

Zero LTI Record

Sustained zero Lost Time Injury through disciplined safety culture, comprehensive risk assessments, and strict Permit-to-Work adherence.

HSE Leadership Risk Assessment PTW Systems

Financial Precision

<2% Forecast Variance

OPEX Cashflow Mastery

OPEX budgeting and cashflow forecasting with <2% variance. Detailed financial models tracking actuals vs. forecast across maintenance, energy, and vendor contracts.

Budget Forecasting Cost Control Variance Analysis

Compliance

ISO 27001 Certified

ISO 27001 Certified Site

Led site to achieve and maintain ISO 27001 certification — gap analysis, control implementation, and successful annual surveillance audits.

ISO 27001 InfoSec Surveillance Audit

Reliability

100% Incident Contained

Zero Customer-Impacting Outage

Every unplanned trip contained without customer-facing impact. Achieved through N+1/2N redundancy, rapid failover, and disciplined incident response.

Incident Containment Redundancy Design Rapid Failover

High Voltage

0 HV/MV Incident

Critical Switching Excellence

Hundreds of HV/MV switching operations with zero arc flash incidents. Strict MOP, PTW protocols, and live-line safety as Senior Authorized Person.

HV/MV Switching Arc Flash Safety SAP Certified

Efficiency

<1.5 PUE Tropical

Tropical PUE Optimization

PUE <1.5 in 30°C+ tropical climate year-round through cooling plant optimization, airflow management, and raised temperature setpoints.

Energy Efficiency Cooling Optimization Tropical Climate

Battle-Tested

Crisis Managed

Emergency Response Proven

Real crisis management — utility failures, cooling trips, critical faults — all resolved with zero data loss. Led emergency command and post-incident RCA.

Crisis Management Failover Execution Post-Incident RCA

Mission Critical Case Studies.

Core competencies developed through hands-on operational leadership

Explore 20+ Articles

01 People & Culture

Team Retention Strategy

91%

Retention Rate Achieved

Developed comprehensive employee engagement strategies focusing on career development, recognition programs, and work-life balance initiatives. Expertise in building structured mentorship programs and clear progression pathways for technical teams.

Key Capabilities:

91% team retention methodology
Engagement programs that exceed industry benchmarks
Team productivity optimization
Recruitment cost reduction strategies

Leadership HR Strategy Culture

02 Financial Optimization

OPEX Optimization Framework

$40-50K

Typical Annual Savings

Developed systematic approach to operational cost reduction applicable across data center facilities. Methodology includes vendor contract optimization, predictive maintenance implementation, and continuous efficiency monitoring.

Key Capabilities:

$40-50K typical annual savings potential
Maintenance schedule optimization
Strategic vendor management
Cost monitoring framework design

Cost Reduction Process Improvement Vendor Management

03 Technical Excellence

Alarm Management Overhaul

97%

Reduction in False Alarms

Redesigned the entire alarm management system to eliminate noise and focus on actionable alerts. Implemented tiered alarm protocols and automated response procedures for critical infrastructure monitoring.

Key Outcomes:

97% reduction in false alarms
Faster response to genuine incidents
Reduced operator fatigue and errors
Improved system reliability metrics

Data Center Monitoring Automation

About Me

As an Engineering Operations Manager specializing in data center infrastructure, I bring a systematic approach to solving complex operational challenges. My focus is on creating sustainable improvements that benefit both the organization and its people.

With a track record of transforming underperforming operations into industry-leading facilities, I combine technical expertise with strong leadership to deliver measurable results.

Core Competencies

Data Center Operations

Team Leadership

OPEX Management

Critical Infrastructure

Process Optimization

Vendor Management

Certifications

Ahli K3 Listrik Indonesia (AK3L) - Certified Electrical Safety Expert Badge held by Bagus Dwi Permana

Indonesia Electrical Safety Expert (AK3L)

CDFOM Certification Badge - Data Centre Facilities Operation Manager credential for Technical Program Management

CDFOM - Data Centre Facilities Operation Manager

SKTTK L6 Manager Badge - Ministry of Energy and Mineral Resources Competency Certification for Engineering Operations

L6 Competent Manager-Ministry of Energy and Mineral Resources

IOSH Managing Safely

High Voltage Authorized Person

Low Voltage Authorized Person

Senior Authorized Person

12+

Years of Experience

Frequently Asked Questions

Common questions about my qualifications and services

Is ResistanceZero affiliated with any company?

No. ResistanceZero is an independent personal project created out of a genuine interest in data center infrastructure. It is not affiliated with, endorsed by, or representative of any current or former employer. All content is produced in the author's personal time as a self-directed educational hobby.

Where does the data and analysis come from?

All content is derived exclusively from publicly available sources — published industry reports (Synergy, CBRE, JLL), SEC filings, press releases, trade publications (DCD, Uptime Institute), government data, and academic research. No confidential, proprietary, or non-public information from any employer, client, or third party is used. See our Terms of Service Section 6 for full details.

Is this a commercial business or consulting service?

No. ResistanceZero is a personal educational project — it does not offer consulting, advisory, bid support, feasibility studies, or any commercial services. The calculators and articles are free analytical tools built from the author's independent reading and research into publicly available data center methodologies.

Is there a demo account to try the calculator features?

Yes — you can explore all calculator features using the demo account: demo@resistancezero.com / demo2026. This includes advanced KPIs, scenario modeling, PDF executive reports, and more across all calculators and article tools.

What is the CAPEX Calculator?

Estimates data center construction costs - building, electrical (MV/LV), UPS, generators, cooling, fire suppression with seismic zone and redundancy factors (N to 2N+1).

What is the OPEX Calculator?

Estimates annual operational costs - staffing (in-house vs contractor), energy based on PUE, maintenance, insurance. Supports 30+ countries with localized rates.

What is the AI/HPC Telemetry Dashboard?

Demo dashboard for AI/HPC data centers - GPU telemetry (GB200 NVL72), liquid cooling metrics, power tracking, environmental monitoring.

What is the Conventional DC Telemetry?

Demo dashboard for traditional data centers - EPMS monitoring, chiller plant metrics, data hall environment, fire system status, fuel system tracking.

What certifications do you hold?

CDFOM, HV & LV Senior Authorized Person (AP/SAP), Level 6 SKTTK (ESDM), IOSH Managing Safely, Ahli K3 Spesialis Bidang Listrik (AK3L) - Kemnaker RI.

What is CDFOM?

Certified Data Centre Facilities Operations Manager - international certification for managing data center operations, maintenance, and compliance.

What is Ahli K3 Listrik (AK3L)?

Indonesian Electrical Safety Expert certification from Kementerian Ketenagakerjaan - qualifies holder for electrical safety audits and risk assessments.

What is Senior Authorized Person (SAP)?

Highest level of electrical authorization for HV/LV systems - permits holder to authorize switching, isolation, PTW, and supervise high-risk electrical work.

What experience do you have?

12+ years professional experience spanning industrial and critical facilities — with background across hyperscale, colocation, and industrial engineering environments. All content on this site is independent personal research and does not represent any employer.

What systems do you manage?

Electrical (MV/LV, UPS, Generators), Cooling (Chiller, CRAH, CRAC), Fire Detection & Suppression, BMS/DCIM, and critical infrastructure operations.

Let's Connect

Interested in discussing how I can help transform your operations?

Location

Bekasi, Indonesia